Shipping Information
The Old Sweet Shop Gallery at present only ships artwork to the United Kingdom. We're in the process to extend our shipping to other countries.
Royal Mail ' Recorded Signed For'
All our prints and artworks are shipped via Royal Mail 'Recorded Signed For'. This gives us extra reassurance that your artwork is delivered to you. Prints generally arrive 1 to 5 days after they leave our gallery. We send you an email as a shipping notice when your package ships.
Shipping Costs
Standard Royal Mail 'Recorded Signed For' is £8.50.
Most Shipping Issues Trace Back to Wrong Addresses
Please ensure that your shipping address is up-to-date and correct. Packages that are returned to us are often marked 'insufficient address'. You will be responsible for extra shipping costs if we have to resend due to an address input error.
Shipping Damage
While we do pack our editions carefully, protect them with heavy duty cardboard, and mark them 'Do not bend', some prints manage to get damaged, especially in big urban areas with small letter boxes and grumpy postal delivery people. If you have a small letter box, please warn your postman that a print that should not be bent will be arriving soon. Please review our return policy if your print arrived damaged.
International Shipping
The Old Sweet Shop Gallery at present only ships artwork to the United Kingdom. We're in the process to extend our shipping to other countries.
Why is the postage stamp lower than the shipping paid?
Our charges are for shipping and handling. Handling costs include the cost of packing materials as well as the fees we're charged by the Royal Mail.