Why have a privacy policy?

The Old Sweet Shop knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of TheOldSweetShop.org. By visiting TheOldSweetShop.org you are accepting and consenting to the practices described in this Privacy Policy.

Controllers of personal information.

Any personal information provided to or to be gathered by TheOldSweetShop.org is controlled primarily by The Old Sweet Shop, at 11 Brookwood Road, London SW18 5BL, UK.

What personal information about customers do we gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at TheOldSweetShop.org. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Here are the types of information we gather.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses TheOldSweetShop.org. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at TheOldSweetShop.org if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from TheOldSweetShop.org if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your opt in preferences in the My Account.

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your

Shopping Basket between visits. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of TheOldSweetShop.org's most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does TheOldSweetShop.org share the information?

No we don't. Information about our customers is an important part of our business and we are not in the business of selling it to others.

With your consent Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

How secure is information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We use PayPal for online transactions, you won't find another online financial institution that's better at protecting its customers than PayPal. By utilizing the very latest in secure technology and employing a large team of experts in all areas of online safety, PayPal continues to be a leader in safe online payments around the world.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to Sign Out when you finish using a shared computer.

What information can I access?

TheOldSweetShop.org gives you access to a broad range of information about your account and your interactions with TheOldSweetShop.org for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

Conditions of use and notices

If you choose to visit TheOldSweetShop.org, your visit and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy at TheOldSweetShop.org, please email us a thorough description and we will try to resolve the issue for you.